Workplace Writing 101 - Essential Skills

How to write English in the workplace: punctuation, usage, grammar, clarity, style, influence, and email.

Available as an eWorkbook: Kindle . Kobo


Comma - Use the comma to introduce, connect, or separate.

Apostrophe - Learn the best way to always get its/it's correct.

Colon - Use the colon properly: to point to things.

Hyphen - Know when and how to use the hyphen properly.

Interrupt - Know which marks to use when interrupting the reading.

Quote - Use quotes for special emphasis or to show words spoken.


Match Verbs - Use basic techniques to fix verb agreement.

Match Pronouns - Make pronoun references correct and clear.

Match Modifiers - Change dangling and misplaced modifiers.

Pronoun Case - Recognize and fix problems with pronoun case.

Who Whom - Try the technique to always get who/whom correct.

Subjunctive - Use proper verb forms for wishing and wanting.


Capitalize - Learn the tricky rules for when to capitalize.

Numbers - Know the rules for spelling out numbers.

Further Amount - Be smart and use the right word.

Imply Awhile - Be smart and use the right word.

Homonyms - Try memory aids for similar-sounding words.

Idiom - Practice with the accepted ways of saying things.


Redundancy - Remove redundant words from common phrases.

Verbosity - Edit out words that contribute nothing to a sentence.

Pomposity - Recognize and replace bloated words and phrases.

Active Voice - How to change sentences to active voice.

Alignment - Align grammar with story in each sentence.

Action Edits - How to bring out the action in your sentences.


Drivel - Recognize and edit cliches and mumbo jumbo.

Negatives - How to keep them clear for your reader.

Parallels - Use parallel construction to improve readability.

Variety - Learn ways to avoid writing boring sentences.

Guidance - Use transitions and links to guide the reader.

Presentation - Loosen, layer, and list to make the reading easy.


Style and Tone - Adjust your style to achieve the proper tone.

Reader Focus - Talk with your reader and about your reader.

Compelling Edits - Change your words to truly engage your readers.

Custom Wording - Improve reader reaction by speaking their language.

Trusted Acceptance - Understand decision shortcuts used by your reader.

Effective Tactics - Subtle wording choices to influence your reader.


Send or Not - Know when not to send an email.

Request Etiquette - How to write effective requests.

Response Etiquette - Good habits for a productive workplace.

Being Assertive - Respond professionally to contentious emails.

Being Conciliatory - How to prevent misreading by upset recipients.

First and Last - Good habits for effective communications.